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FAQs

HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders from our store typically ship after 1 to 2 business days and the total processing and delivery time would be 5-20 business days.

MY TRACKING NUMBER ISN’T WORKING.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system, which means you might not be able to get the tracking information in the first 24-48 hours. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact our support team.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

PAYMENTS

What type of payments do you accept?

We accept Visa, Mastercard as well as Afterpay.

When will my card be charged?

Just after your order has been successfully placed.

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