Emailing is the fastest way to get a reply. Write to us directly at: info@berarosa.com or fill out the form below. We will try our best to get back to you as soon as possible!
Notes:
- Order Confirmation and Shipping Confirmation are supposed to be sent right after your order is placed successfully and your parcel is shipped out respectively. At times, they may be transferred to your Spam/ Junk mailbox for some reason. Please make sure you check there for them.
- You are advised to include your order number or the email address used at checkout in your message and state your problem clearly so that we can support you more efficiently.
- If you have a question about your receipt, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
- For Payment or other urgent problems, please reach us at info@berarosa.comfor the fastest support.
Thank you!